Staff Product Manager, OpenTelemetry | Germany | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

• Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
• Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
• Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
• Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
• Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
• Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
• Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you'll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
• Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
• Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions

• 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
• Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
• Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
• Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
• An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
• Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
• A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
• Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
• Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
• Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
• Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
• Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
• Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success